Terms & Conditions
Please review these Terms & Conditions before purchasing sightseeing tours, trolley rides, or related attractions through TrolleyRides.com. By placing an order, you agree to the policies outlined below, including ticketing procedures, operator requirements, cancellation limitations, and booking terms.
Booking Service
TrolleyRides.com is operated by MTVRS LLC as an independent third-party booking service for trolley tours, hop-on hop-off sightseeing tours, and related attractions across multiple destinations.
Service Fee
A non-refundable booking service fee may apply per ticket and is included in your total purchase price.
Ticket Delivery
Tickets and confirmations are generally delivered electronically within 24 hours, often sooner. Same-day and next-day reservations are prioritized whenever possible.
Ticket Pickup & Mobile Entry
Depending on the operator, guests may present mobile tickets, printed tickets, confirmation numbers, or valid identification at designated boarding or ticketing locations.
Payment Authorization
Your statement may display separate charges, including one from the official operator and one from MTVRS LLC for booking services.
Availability
Orders do not guarantee availability. Reservations are only confirmed once tickets or official confirmation numbers have been issued.
Changes & Cancellations
Changes or cancellations are generally not permitted unless the selected departure becomes unavailable through the official operator.
Lost or Damaged Tickets
We cannot replace, refund, or reissue lost, stolen, deleted, damaged, or expired tickets.
Orders may be limited based on operator inventory, group policies, fraud prevention measures, or destination-specific restrictions.
Trolley tours, sightseeing rides, and related attractions available through TrolleyRides.com are operated by independent local tour companies and transportation providers in each destination.
Operators maintain sole responsibility for schedules, routes, boarding procedures, safety policies, vehicle operations, accessibility accommodations, weather decisions, and customer conduct requirements.
Guests must comply with all instructions, policies, and safety procedures established by the official operator during participation in any tour or attraction.
TrolleyRides.com and MTVRS LLC are independent booking services and are not affiliated with city governments, tourism boards, transportation authorities, or official operators unless specifically stated.
By purchasing tickets, guests voluntarily assume all risks associated with sightseeing tours, trolley transportation, traffic conditions, weather conditions, boarding activities, and participation in related experiences.
To the fullest extent permitted by law, MTVRS LLC’s liability is limited to the lesser of the booking service fees paid or $100.
Booking services are provided “as is” and “as available” without guarantees regarding uninterrupted access, operator availability, traffic conditions, or schedule accuracy.
Customers are encouraged to contact support before initiating a chargeback. Fraudulent or invalid chargebacks for authorized transactions may result in administrative recovery efforts or collection activity where permitted by law.
Any disputes shall be resolved through binding arbitration on an individual basis under the rules of the American Arbitration Association.
If arbitration is deemed unenforceable, disputes shall be resolved exclusively in the state or federal courts located in Travis County, Texas.
If any provision of these Terms & Conditions is found unenforceable, the remaining provisions shall remain valid and enforceable.