Privacy Policy
TrolleyRides.com (“Company,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase tickets, or interact with our services.
By using this website, you agree to the practices described in this Privacy Policy.
Effective Date: March 1, 2025
We may collect your name, email address, phone number, billing address, and payment-related information when processing reservations or customer service requests.
This may include trolley tour selections, destinations, travel dates, passenger counts, and booking preferences submitted during checkout.
We may automatically collect IP address data, browser type, operating system, device information, geolocation data, and website usage behavior through cookies and analytics tools.
Customer service inquiries, support requests, reviews, comments, and marketing preferences may also be stored to improve service quality and communication.
We do not store full credit card numbers or CVV security codes.
Payments are processed securely by PCI-compliant third-party providers using SSL encryption and commercially reasonable security safeguards.
TrolleyRides.com uses cookies, analytics tools, pixels, and related technologies to improve website performance and user experience.
These technologies may help us:
• Monitor website traffic and visitor activity
• Remember user preferences and session settings
• Improve booking performance and usability
• Deliver relevant promotions and advertising
You may disable cookies in your browser settings, though certain features of the website may not function properly.
If visitors leave comments on the site, we may collect the information entered in the comment form along with the visitor’s IP address and browser user agent data to help detect spam and abuse.
An anonymized hash generated from your email address may be shared with third-party avatar services such as Gravatar to determine whether you use those services.
If you upload images or media to the website, you should avoid including embedded location metadata (EXIF GPS), as visitors may potentially download and extract such information.
Articles or pages on this website may include embedded content such as videos, maps, social posts, or images from third-party websites.
Embedded content behaves the same way as if you visited the external website directly and may collect data, use cookies, or monitor interactions according to their own privacy policies.
We may share limited information with ticketing systems, tour operators, payment processors, IT providers, hosting companies, and support platforms necessary to complete reservations.
Information may be disclosed when required by law, subpoena, legal process, or to protect our rights, customers, or platform security.
Customer information may transfer in connection with mergers, acquisitions, restructures, or asset sales involving our business.
We retain personal information only as long as reasonably necessary to:
• Complete reservations and provide services
• Comply with tax, accounting, and legal obligations
• Resolve disputes and enforce agreements
When data is no longer required, it is securely deleted or anonymized where practical.
Depending on your location and applicable privacy laws (including GDPR and CCPA/CPRA), you may have the right to:
• Access, update, or delete your personal information
• Request a portable copy of your data
• Opt out of promotional communications
• Restrict or object to certain processing activities
To exercise these rights, contact us at:
tickets@trolleyrides.com
Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children. If such data is identified, it will be deleted promptly.
If you access our services outside the United States, your information may be processed in jurisdictions where privacy protections differ from those in your home country.
We may update this Privacy Policy periodically to reflect operational, legal, or technological changes. Updated versions will be posted on this page with a revised effective date.